AVB PRECIPRO (OPC) Private Limited Privacy Policy

Last updated: September 12, 2025

1. Introduction

Welcome to AVB PRECIPRO (OPC) Private Limited ("we," "our," or "us"), the proud operator of the AVB GLOBAL EXIM™ brand. This Privacy Policy outlines how we collect, use, protect, and share your personal and business information. As a merchant exporter and B2B facilitator in industrial machinery and cutting tools, we are deeply committed to safeguarding your privacy and handling your data responsibly as you interact with our services.

This Privacy Policy explains how AVB PRECIPRO (OPC) Private Limited collects, uses, discloses, and safeguards your personal data when you visit our website https://www.avbglobal.com (the "Website") and engage with our services. By using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal and Business Information

We may collect the following types of information from you, the Client, and its representatives:

Contact Information: Your name, company name, title, email address, phone number, and business address.
Business Information: Company registration details, GSTIN, CIN, and other business-related data necessary for commercial transactions and compliance.
Inquiry & Order Information: Details of the products or services you inquire about or purchase from us, including specifications, quantities, and commercial terms.
Payment Information: Payment details when you make a purchase, which may include bank account information or details from secure third-party payment processors. Please note that we do not store your full payment card information; all payments are processed through secure, third-party payment gateways.
Communication Information: Information from your interactions with us, such as customer support inquiries, feedback, and communication via chat, email, or in-person meetings.

2.2. Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

Device Information: Your IP address, browser type, operating system, and device identifier.
Usage Information: Information about your use of our Website, including the pages you visit, the time and date of your visit, and the duration of your session.

3. How We Use Your Information

We use your personal and business information for the following purposes:

To Provide Services: To fulfill orders, process payments, and deliver the products or services you request, including our business development and export facilitation services.
For Business Operations: To communicate with you regarding your inquiries, quotations, and orders, and to manage our ongoing business relationship.
For Customer Support: To respond to your inquiries and provide administrative and technical support.
For Communications: To send you updates, newsletters, marketing materials, and other relevant information about our services. You may opt-out of these communications at any time.
To Improve Our Website & Services: To analyze Website usage, track trends, and enhance the user experience and our service offerings.
For Legal & Compliance Obligations: To comply with all applicable legal, regulatory, and tax requirements, and to protect our rights or property.

4. Sharing Your Information

We do not sell your personal or business information to third parties. However, we may share your information with:

Service Providers: Trusted third-party service providers who assist us in running our business, such as payment processors, logistics and shipping partners, and digital marketing agencies.
Business Partners & Suppliers: We may share relevant information with our trusted suppliers and business partners to facilitate the fulfillment of your orders.
Legal Requirements: When required by law, we may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, or to enforce our Terms and Conditions.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, delete, or restrict its processing. To exercise these rights or if you have any privacy-related concerns, please contact us at anup@avbglobal.com.

8. International Data Transfers

Your information may be transferred to and stored in countries outside of India. We will take appropriate measures to ensure the protection of your data in accordance with this Privacy Policy.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

AVB PRECIPRO (OPC) PRIVATE LIMITED Registered Office: 15/1739, Krishna Nivas, P.O Chevarambalam, Kozhikode, Kerala, India. PIN - 673017 CIN: U46909KL2025OPC094699 GSTIN: 32ABDCA0032F1ZK Email: anup@avbglobal.com Phone: +91 7994941302